Register yourself by providing a valid email address and a strong password. You will receive a confirmation email upon successful account creation. Login to your account with the credentials to browse and shop your choice. You can manage the account through dashboard.

1. Browse through the available categories in home for your children (Infants, Toddlers and Kids) Or Click the Shop Icon to search the products categories, popularity, price ranges, ratings, and latest new arrivals.
2. Select the product of your choice and add to the cart to proceed for checkout.
3. Provide your address and contact number.
4. Choose the best payment option, confirm, and place the order.
5. Once the order gets dispatched, you’ll receive a confirmation email with the tracking details.
6. Log in to your account and click the order history to know the status.

To Cancel any order, we strongly recommend you to send an email within 12 hrs of placing the order. Upon receiving the email request, we will cancel the order and will refund your money.

Except (COD-Cash On Delivery), we do accept all types of payments. We use Razorpay for safer transactions that accepts and validates Internet Payments by Credit Card, Debit Card, Online Banking Services & Digital Wallets including UPI transactions.

Our standard delivery takes 3-5 business days maximum for domestic orders. We have partnered with Delhivery and Shiprocket to ensure safe and fastest delivery

Yes, we do ship the products internationally and delivery time varies respect to each country. We have partnered with Delhivery and Shiprocket to ensure safe and fastest delivery.

All our products are eligible for free shipping except few. Standard shipping charges (Rs.50) will be charged for the total price less than (Rs.500).

We do pack every product with utmost care. Returns will be accepted only for the products damaged in transit. In such cases kindly write us by attaching the order invoice and include the opening video.

Upon verifying the received information (photo/video) of damaged item you received, we will initiate the full refund and it will start reflecting in your account within 7-10 working days.

We do use plastic-free, eco-friendly, and sustainable paper-wrap for packaging. Upon requesting while placing the order, we do pack the order with gift wrap and leave the given customized notes on your behalf.

Yes, We do customize each product based on your choice and kids’ best interests. One such is to engrave your kids’ name in the product. 

Yes, Our wooden toys are completely safe to use/play. We use non-toxic Child-Safe paints and Water-Based polish.

Our products are made of A-Grade imported plywood’s such as Birch wood, Beech wood, Neem wood.

Yes, We support “Vocal for local”. All our products are manufactured by Indian artisans except for few designs like car/duck/acrobats which are machine-made.

Yes, We are open to resell our products. For further details kindly write us at info@lilwoods.in

Yes, We do provide warranty up to maximum 1 year for selected product ranges.

Yes, we are MSME certified (Micro, Small & Medium Enterprises).

Yes, You can. We do receive the old products that are no longer use for your kid.